Railway Passengers Will Be Compensated For Delayed Arrival

Tejas Express would compensate its passengers for late arrival. Indian Railways has taken a decision regarding the compensation. It would be given when the train reaches the destination behind schedule. But there would be no compensation of the train makes up for the delay despite starting behind schedule.

What is the compensation amount for Tejas Express?

Each passenger would get Rs. 250 for over two hours delay. The passengers would get a link for compensation on their mobiles and they can claim compensation by clicking on the given link, said the Chief Regional Manager (CRM), IRCTC, Lucknow, Ashwini Shrivastava. Also, the IRCTC would provide extra tea, lunch and refreshment to the passengers during the delay time. The refreshment packets made for delayed time have “Sorry For Delay” stickers.

What is the inspiration behind Tejas Express compensation?

On Friday night, Tejas Express got delayed in both directions. But the delay wasn’t because of late departure but due to the derailment of Krishak Express in Lucknow junction yard. The train from Lucknow had 450 passengers and that from New Delhi had 500. They could claim compensated for the delay.

IRCTC giving compensation for the first time

It is for the first time in the 150-year of history that Indian Railways is giving compensation for delay. IRCTC is the biggest public sector company of the country. After the IRCTC announced compensation for delayed arrival, people have started talking about compensation for flight delays. It is to be noted that airline companiesreport late arrival more than railways.

Source: https://bit.ly/2BoD0nA